Everbank, Continued
Last year I began the process of opening a checking account with Everbank because I was enticed by their 6.01% introductory APR. The process has been tedious in many ways. A couple weeks back everything seemed to be corrected, but I noticed my wife’s name was not on the account when I received their checks in the mail without her name; her information was on the checking account application.
This has started another round of back-and-forth with Everbank that I have been assured is now being addressed. My wife had to provide of a copy of her social security card, proof of address and other forms of identification. The first attempt we had foillowed Everbank’s directions, but later I received an email from them saying it was insufficient information. Obviously, this has been a pain, but once her name is on the account we will move forward. I do not expect further issues, but if they arise I might have to pull the account. It will be another ugly process, but sometimes you have to vote with your checking account. I had problems with Netbank when I first started my account, but things calmed down after the initial set-up stage. I hope this is the same case with Everbank.
Written by Nagel on February 1st, 2007 with
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